- If we send you the wrong item or a damaged item: If the return is initiated within 30 days of delivery, we will accept your return, pay for return shipping, and issue a full refund, including shipping. In order for us to pay return shipping, you must follow our return shipping instructions, which we will send when you initiate a return.
- If we send you the correct item and it is not damaged: If the return is initiated within 30 days of delivery, we will accept your return and issue a refund for the price you paid for the item, not including shipping. In these cases, we will not pay for return shipping.
- We do not accept returns for digital items. If you have any trouble accessing downloads that you have purchased, please contact us immediately using our contact page so that we can assist and fix the problem.
- We do not accept returns for gift certificates / vouchers.